March 27, 2023
This privacy policy ("Privacy Policy") explains how Ad.Guru ("Ad Guru", "Company", "we", "our" or "us") collects and uses information pursuant to offering Ad.Guru products and services ("Services").
This Policy also explains how information is collected and used in connection with our website located at https://Ad.Guru ("Website"), as well as our video player technology & video ad serving & management platform ("Services").
By using or accessing our Website and Services, you acknowledge and accept the privacy practices described in this Policy.
We reserve the right to change our Privacy Policy from time to time. If we make any changes to this Policy, we will change the "Last Revised" date, and in some cases we may provide you with additional notice. Your continued use of our Website and Services constitutes your acceptance of the Policy then in effect.
For this reason, you should review the Policy from time to time to ensure that you understand and are willing to accept our current privacy practices.
This chapter describes the privacy practices Ad.Guru employs regarding your access and use of our Website ("Website Privacy Policy"), including the scope of Data collection, use & third-party disclosure, as well as the Personal Data rights, choices and controls, available to you.
1.1. Scope of Data Collection
We collect elements of your Personal Data that you provide to us (such as your full name, email, company name, website URL, etc.) during your registration at Ad.Guru.
You can choose not to provide certain information, but this will limit your ability to use our Services or their particular features.
We also collect elements of your Personal Data that you provide to us (such as your name and your email address), while communicating with us using the online contact form on our Website or subscribing to our Newsletter.
1.2. Scope of Data Usage
We store the collected Personal Data (e.g. email address, billing details) so long as you continue to have a business relationship with us and use such Data explicitly for Ad.Guru internal purposes, including to:
1.3. Data Disclosure to Third Parties
We may share your Personal Data with third-party service providers who may assist us in responding to your tech support inquiries, and/or otherwise perform operational functions for us.
Any use of your Personal Data by such Service Providers for purposes other than performing operational functions for Ad.Guru is strictly prohibited.
Ad.Guru may also disclose your Personal Data to a third party:
Ad.Guru may also transfer your Personal Data to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change.
If Ad.Guru is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a notice on our Website of any change in ownership, and/or Personal Data uses, as well as your Privacy Data rights & choices.
1.4. Your Choice & Control
By voluntarily providing such Personal Data to us, you confirm your consent to our collection and use of this Data. You may withdraw consent to our use of your Personal Data and request its deletion, by emailing us at [email protected].
To unsubscribe from our marketing emails, please send an email at [email protected].
When you access and use our Website, we may automatically collect the elements of your Personal Data through the use of cookies or similar technology.
2.1. Scope of Data Collection
a. Service Provision Cookies
When your visit our Website, our web servers temporarily collect general technical information, such as:
Such cookies are non-intrusive to your privacy, since the collected data has no personal reference to you.
We store the collected data up to one year to ensure that our Website functions properly.
We don't share such data with any third parties.
In case of a user login via the Website, we set a cookie, which then remains stored to enable automatic login (permanent cookie).
b. Service Performance Cookies
We may use third-party analytics and research services, such as Google Analytics on our Website to better understand how visitors access the Website, where they come from and how they interact with its content & features.
Such data is collected and stored in the pseudonymized manner, hence couldn't be attributed separately to reveal a natural person's identity.
For more information, regarding data collection via Google Analytics, please refer to Google's privacy practices, currently located at support.google.com/analytics/answer/6004245.
2.2. Scope of Data Usage
We use the collected Data for various purposes, such as:
We do not combine the information collected through the use of analytics tools with Personal Data elements.
2.3. Your Choice & Control
To opt out of data collection via Google Analytics, please use the following opt-out instructions: tools.google.com/dlpage/gaoptout.
For more information about cookies, web beacons, and available opt-out choices, please visit: allaboutcookies.org.
To opt out of data collection via mobile applications, please visit the DAA AppChoices page, currently located at youradchoices.com/appchoices.
To opt out of personalized ads and reset your Advertising Identifier on Android/iOS, please follow the instructions below.
a. Android
To turn off personalized ads:
To reset your Android Advertising ID:
For more information, please visit: https://support.google.com/ads/answer/2662922?hl=en.
b. iOS
To opt out of interest-based advertising:
To reset your Apple Advertising ID:
For more information, please refer to Apple's Advertising & Privacy page, currently located at: https://support.apple.com/en-us/HT205223.
This chapter outlines the Ad.Guru privacy practices for our Services ("Services Privacy Policy") and describes our data processing practices, regarding our Services Personal Data as well as our System Operations Data, as described below.
Our Services Personal Data and System Operations Data do not include our Clients' contact Data, collected by Ad.Guru via our Website or Clients' interactions with us during the contracting and onboarding processes.
Ad.Guru privacy practices for such Data are subject to our Website Privacy Policy (see Chapter I of this Privacy Policy).
The intended purpose of Ad.Guru Services implies our provision, maintenance and support of video ad tech solutions to our registered clients, i.e. Publishers, Advertisers, as well as our SaaS vendor partners ("Clients").
The intended use of the Ad.Guru Services does not imply interaction with our Clients' End Users.
We do not solicit, or knowingly collect Personal Data via our Products and/or their Adaptations, unless the data subject is our Client.
Ad.Guru treats our Services Personal Data in accordance with our Terms of Service, our Privacy Policy and the Client's Order Agreement, including any applicable Order Forms and/or Addendums.
In the event of any conflict between the terms of Ad.Guru Services Privacy Policy and the Privacy practices, described in the Client's Order Agreement, including without limitation the terms of the Ad.Guru Inbound Data Agreement and any applicable, mutually ratified Order forms and/or Addendums, the terms of the Client's Order Agreement shall prevail.
This section describes the privacy practices Ad.Guru employs, while handling our Services Personal Data for provision of customer support and other services to Ad.Guru Clients during the term of their Order Agreement.
2.1. Scope of Data Collection
The processed Data may relate to Ad.Guru Clients, their representatives, employees, partners, contractors, suppliers, as well as their End Users, and may include Personal Data elements, such as:
Such Personal Data elements are collected in the pseudonymized manner, which means they can not be separately attributed to identify and/or reveal a natural person's individual identity.
2.2. Scope of Data Usage
Ad.Guru may process our Services Personal Data for the activities necessary to operate our Services, such as (i) testing and implementing new player versions and/or platform upgrades and (ii) resolving reported issues and bugs.
Ad.Guru Clients act as Controllers of the Services Personal Data processed by Ad.Guru to perform such Services.
Ad.Guru will process our Clients' Services Personal Data as specified in our Terms of Service and the Client's Order Agreement, including any applicable Order Forms and/or Addendums to the extent necessary for us to (i) comply with our obligations as a Data Processor and (ii) assist Clients with compliance with their obligations as a Data Controller, relevant to their use of our Services, under the applicable data protection laws and regulations.
2.3. Deletion of Services Personal Data
Except as otherwise specified in the Client's Order Agreement or required by law, upon termination of services or at the Client's request, Ad.Guru will delete the Clients' data located on our servers in a manner that ensures that they can not be reasonably accessed or read, unless there is a legal obligation imposed on Ad.Guru, preventing us from deleting all or part of such Data.
2.4. End User Rights & Choices
Ad.Guru Clients control access to our Services Personal Data, related to such Clients and their End Users, and the Client's End Users should direct any requests, regarding our Services Personal Data, directly to that Client.
To the extent such access is not available to our Client, Ad.Guru will provide reasonable assistance with requests from End Users to access, receive and transmit, rectify, restrict, delete or erase, block access to or object to processing of Services Personal Data, processed by Ad.Guru.
To exercise any of these rights, please email us at [email protected].
This section describes the data processing practices applied to Personal Data, incidentally contained in the Ad.Guru System Operation Data, as a result of our Clients' and/or the Client's End Users' interaction with the Ad.Guru monitoring, security & delivery systems and networks, built-in and/or employed by our Services.
3.1. Scope of Data Collection
The Personal Data may include log files, events and other data, relating to the use of Ad.Guru Services by our Clients and/or their End Users, such as:
Such Data is collected and used in the pseudonymized manner, which means it can not be separately attributed to identify and/or reveal a natural person's individual identity.
3.2. Scope of Data Usage
We may use the collected Personal Data in a number of ways, such as:
3.3. End User Rights & Choices
To the extent provided under the applicable data protection laws and regulations, Ad.Guru Clients and/or their End Users may request to access, correct, update or delete Personal Data, contained in our System Operations Data in certain cases, or otherwise exercise their choices with regard to their Personal Data by sending us an email at [email protected].
Ad.Guru may share our Services Personal Data as well as Personal Data contained in our System Operations Data with trusted third-party service providers who perform operational functions for us.
Any use of the Personal Data by such Service Providers for purposes other than performing operational functions for Ad.Guru is strictly prohibited.
We may also share Data on how our Clients End Users interact with video and advertising content, provided via our Services with our Clients - in a pseudonymized manner, so that they can not be separately attributed to identify and/or reveal a natural person's individual identity.
Ad.Guru may also disclose the collected Personal Data elements to a third party:
Ad.Guru may also transfer the collected Personal Data elements to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change.
This section describes Ad.Guru Clients' responsibilities as a Data Controller, regarding their collection, use and disclosure of End User Personal Data via our Services.
5.1. As firmly stated in our Terms of Service (currently located at https://Ad.Guru/terms), Ad.Guru and our Clients act as independent contractors, and nothing herein creates an employer-employee, joint venture, agency, or representative relationship between them.
5.2. Ad.Guru Clients, including without limitation our SaaS vendor partners, using our Services under the granted license, are bound by the terms of the Client's Order Agreement, including any applicable, mutually ratified Order Forms and/or Addendums, and must adhere to Ad.Guru Privacy Policy practices (currently located at https://Ad.Guru/privacy), as required under our Terms of Service.
5.3. Ad.Guru requires our Clients' compliance with all applicable data protection laws and regulations, in terms of End User Personal Data collection, processing and disclosure via our Services.
5.4. Ad.Guru has no direct relationship with our Clients' End Users and therefore relies on the Clients' compliance with their notice and consent obligations under (i) the terms of the Client's Order Agreement, (ii) Ad.Guru Terms of Service and Privacy Policy and (iii) all applicable data protection laws and regulations.
5.5. Ad.Guru Clients are solely responsible to ensure that their use of our Services and Service Adaptations (except the Products incorporated therein) comply with (i) our Terms of Service, (ii) all applicable data protection laws and regulations, (iii) and do not infringe the intellectual property rights of any third party.
Ad.Guru requires our Clients' compliance with the minimum compliance requirements set forth in Section 6 of this Privacy Policy.
6.1. Ad.Guru Data Controller Questionnaire
No more than once per year, Ad.Guru may require that our Clients, including without limitation our SaaS Vendor Partners (i) complete the Ad.Guru Data Controller Questionnaire about their Personal Data privacy practices & compliance and (ii) take commercially reasonable steps to complete the questionnaire accurately and promptly.
Ad.Guru Clients must notify Ad.Guru of any material changes in their privacy & compliance practices which deviate from their questionnaire responses.
6.2. Notice of Non-Compliance
Ad.Guru Clients must promptly notify Ad.Guru, if they do not comply, or have reasons to believe it can not comply with:
In case Ad.Guru becomes aware of our Client's Use of our Services in a way that violates any applicable laws and regulations, we will notify the Client of such violation and request their cure of the foregoing.
We reserve the right to prohibit the use or distribution of our Services and/or Service Adaptations that we reasonably believe violate or are likely to violate such laws, regulations and/or Data Subject rights, and if the Client fails to cure the foregoing within fifteen (15) days after written notice thereof.
6.3. Notice & Consent Obligations
Upon Ad.Guru request, our Clients must provide written proof (or require their contractors to provide written proof) of meeting their notice and consent obligations under the terms of the Client's Order Agreement and our Terms of Service.
If our Client intends to rely on a legal basis other than consent to collect End User Data, the Client must notify Ad.Guru about this prior to any use of our Services.
6.4. Privacy Policy
If our Client collects, uses or in any other way processes End User Personal Data via our Services, the Client must provide End Users with an easy-to-access Privacy Policy:
Our Client's Privacy Policy must contain the word "Privacy" (or the equivalent in the applicable jurisdiction) in the page title and links.
Our Client's Privacy Policy must (i) be easy-to-understand and (ii) provide sufficient information regarding the following:
6.5. Opt-Out Options & Mechanisms
Ad.Guru Clients must enable End Users with the following opt-out options:
Without prejudice to our Client's opt-out obligations under the terms of the Client's Order Agreement, the Client's Privacy Policy must reference the following opt-out options & mechanisms, at minimum:
a. For US-based End Users:
b. For EU/EEA–based End Users:
c. For End Users based in any other global region, if/where our Client determines it is not appropriate to comply with opt-out requirements under the terms of (i) the Client's Order Agreement and (ii) our Privacy Policy:
If our Client collects End User Personal Data from mobile devices via our Services, the Client's Privacy Policy must include:
6.6. End User Rights & Choice
Ad.Guru Clients must provide End Users with the rights and mechanisms to:
6.7. Confidentiality
a. Confidentiality
Ad.Guru Clients must ensure their employees engaged in the Processing of Personal Data maintain the confidentiality of such Data, including the maintenance of their relevant obligations, including without limitation:
Ad.Guru Clients must ensure that such confidentiality obligations survive the termination of their employee engagement with the Client.
b. Reliability
Ad.Guru Clients must take commercially reasonable steps to ensure the reliability of employees engaged in the Processing of Personal Data.
c. Limitation of Access
Ad.Guru Clients must ensure that their access to Personal Data is limited to employees engaged in the Processing of Personal Data via our Services in accordance with our Terms of Service and our Privacy Policy.
Ad.Guru's Website and Services are designed for those 18 years of age and older.
Ad.Guru does not knowingly collect Personal Data from anyone under the age of 18.
If the Company is made aware that it has received Personal Data from someone under 18, it will use reasonable efforts to remove that information from its records.
Ad.Guru is committed to compliance to Personal Data privacy and protection laws and regulations, including: the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
If there is any conflict between the Ad.Guru Terms of Service or Privacy Policy, the Policies covered in the Section shall govern.
Retention of the Personal Data of EEA and Swiss individuals will be handled in accordance with Ad.Guru Data Retention policy (as described above in this Privacy Policy).
EEA and Swiss individuals have the right to:
To exercise this right, please send us an email at [email protected].
Ad.Guru is committed to resolving complaints about our collection or use of your Personal Data.
EEA or Swiss individuals with complaints or inquiries regarding this Privacy Policy should first contact Ad.Guru by sending an email at [email protected].
Ad.Guru may transfer obtained Personal Data elements of EU and Swiss individuals to third parties, as described above in this Privacy Policy. The disclosed Personal Data used for the purposes set forth in this Privacy Policy.
To request notification of the intended purpose, disclosure, addition, correction, deletion, cessation of use, and cessation of disclosure to third parties of your Personal Data, please send us an email at [email protected].
Where Ad.Guru has disclosed Personal Data of our Client, or our Client's End User to any third party, and that Client, or that Client's End User has subsequently exercised any of the rights of erasure, rectification, or blocking, Ad.Guru will promptly notify these third parties of the Client's, or the Client's End User's exercising of those rights.
In no case Ad.Guru shall be liable for the failure of any third party to comply with such Client's or such Client's End User's request.
Ad.Guru shall be exempt from this obligation if it is impossible or would require a disproportionate effort.
Ad.Guru does not knowingly collect, store or in any other way process Sensitive or Special Categories of Personal Data, such as:
If Ad.Guru is made aware that it has obtained such Sensitive Personal Data elements, we will use reasonable efforts to remove this Data from our records.
Ad.Guru is committed to compliance to Personal Data privacy and protection laws and regulations, including the California Consumer Privacy Act (CCPA).
If there is any conflict between the Ad.Guru Terms of Service or Privacy Policy, the Policies covered in this Section shall govern.
1. PERSONAL DATA RIGHTS OF CALIFORNIA RESIDENTS
Ad.Guru has no direct relationship with our Clients' End Users and therefore relies on the Clients' compliance with their notice and consent obligations.
Ad.Guru does not sell any of the Personal Data collected, or otherwise processed to third parties.
If you are a California Resident, and have an established business relationship with Ad.Guru, pursuant to California Consumer Privacy Act (CCPA), you have the right to:
To exercise any of the rights mentioned herein, please email us at [email protected].
2. PROCESSING OF CHILDREN'S PERSONAL DATA
Our Website and Services are designed for those 18 years of age and older.
Ad.Guru does not knowingly collect, store or in any other way process Personal Data of Children below the age of 18 years.
If Ad.Guru is made aware that it has obtained such Personal Data, we will use reasonable efforts to remove this Data from our records.
If you have any questions or suggestions regarding this Policy, or a specific demand, please contact us at [email protected]. We will process your request within a reasonable period of time.